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Cookie Policy

Last Updated: June 2025

This Cookie Policy explains how Riderr uses cookies and similar technologies when you use our platform, and how you can manage your preferences.

1. What Are Cookies

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website or use a web-based application. They are widely used to make websites and apps work more efficiently, remember your preferences, and provide information to the owners of the site. Cookies do not contain personally identifiable information on their own, but they may be linked to information we hold about you.

2. How We Use Cookies

Riderr uses cookies and similar tracking technologies to:

  • Keep you logged in and maintain your session securely.
  • Remember your preferences and settings.
  • Understand how you interact with our platform.
  • Measure the performance and effectiveness of our features.
  • Detect and prevent fraud and unauthorized access.
  • Improve the overall experience of using Riderr.

3. Types of Cookies We Use

Essential Cookies

Always Active

These cookies are necessary for the platform to function and cannot be switched off. They are usually set in response to actions you take, such as logging in, filling in forms, or setting your preferences. Without these cookies, core features of Riderr will not work.

Authentication Cookies

Always Active

Used to identify you when you log in and to keep your session active while you use the platform. These ensure your account remains secure during your session.

Preference Cookies

Optional

These cookies allow us to remember choices you make, such as your language preference or display settings, so we can provide a more personalised experience.

Analytics Cookies

Optional

We may use analytics tools that set cookies to help us understand how users interact with our platform — such as which pages are visited most, how long users stay, and where errors occur. This helps us improve the platform over time. Data collected is aggregated and anonymised where possible.

Security Cookies

Always Active

These cookies support security features, such as detecting suspicious login attempts, preventing cross-site request forgery (CSRF), and protecting against fraud.

4. Similar Technologies

In addition to cookies, we may use other similar technologies, including:

Local Storage

Used to store data locally in your browser to improve performance and maintain state between sessions.

Session Storage

Temporary storage that is cleared when you close your browser tab, used to maintain state during a single session.

Pixel Tags / Web Beacons

Small invisible images embedded in pages or emails that help us understand user behaviour and measure the effectiveness of communications.

5. Third-Party Cookies

Some cookies on our platform are set by third-party services we use to support our operations. These may include:

  • Payment providers for processing transactions securely.
  • Map and location service providers for delivery tracking.
  • Analytics providers to help us understand platform usage.
  • Cloud infrastructure providers that support platform performance.

These third parties have their own privacy and cookie policies. We encourage you to review their policies when using their services. Riderr does not control the cookies set by third parties.

6. Managing and Controlling Cookies

You have the right to decide whether to accept or reject optional cookies. You can manage your cookie preferences in the following ways:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies, delete existing cookies, or alert you when cookies are being set. Refer to your browser's help documentation for instructions.

Device Settings

On mobile devices, you can manage app permissions and tracking preferences through your device's privacy or settings menu.

Opt-Out Tools

Some third-party analytics providers offer opt-out mechanisms. Where available, we will provide links to these tools.

Please Note

Disabling essential or authentication cookies may prevent you from logging in or using core features of the Riderr platform. We recommend keeping essential cookies enabled for the best experience.

8. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our practices. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we use cookies.

9. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Company: Riderr

Email: contact@riderr.ng

Location: Nigeria

For more information on how we handle your data, please review our Privacy Policy and Terms of Service.

Privacy Policy|Terms of Service